Tuesday, December 30, 2008

Allied Earns Coveted Angie's List Super Service Award for Second Consecutive Year


Allied Home Services has been awarded the prestigious 2008 Angie's List Super Service Award. The award reflects a company's consistently high level of customer service.

The Super Service Award is given to companies who have achieved and maintained a superior service rating on Angie's List throughout the past year. Fewer than 5 percent of the companies on Angie's List meet the eligibility requirements to be considered for the award.

"Our Super Service Award winners are the cream of the crop when it comes to customer service," said Angie Hicks, founder of Angie's List.

"We strive to provide the best customer service possible for all of our clients," said Kathy Hammond, Co-owner and Office Manager of Allied Home Services. "We feel honored to have received this award two years in a row and will continue to provide quality services so that our customers will continue to be lifetime clients, not one-time customers."

Angie's List Super Service Award winners have maintained a total and overall grade of "A;" have received a minimum number of reports; are NOT in the Angie's List "Penalty Box" and do NOT have an unsatisfactory rating with the Better Business Bureau.

Service company ratings are updated daily on Angie's List, but members can find the 2008 Super Service Award logo next to company names in search results on AngiesList.com.

Angie's List is where thousands of consumers share their ratings and reviews on local contractors and companies in more than 425 different categories. Currently, 750,000 consumers across the U.S. rely on Angie's List to help them find the right contractor or company for the job they need done. Members have unlimited access to the list via Internet or phone; receive the Angie's List magazine, which includes articles on home improvement and maintenance, consumer trends and scam alerts; and they can utilize the Angie's List complaint resolution service. Get more information about Angie's List at http://www.angieslist.com. Get more consumer tips at http://www.angieslisttips.com/.

Tuesday, October 21, 2008

Allied Recently Featured in Angie's List Publication


Allied Carpet Cleaning was featured in the October edition of Angie's List's newsletter. Angie's List is a consumer-driven website where members post reports and reviews about service companies in their area.

Allied was featured in Angie's List's Page of Happiness where members "commend service companies' excellent work."

The page of happiness feature states:

"Allied Carpet & Upholstery Cleaning (303-791-5100) saved Deb Pasquarella’s cream-colored carpets after she trained her new puppy. 'They got out every spot,' Pasquarella says. 'They pretreated, cleaned and protected all the carpet. They called to ask if they could come out early — who does that nowadays? The staff was professional, polite and easy to work with, and my carpets look fantastic.'"

Allied currently has 47 reports listed through Angie's List with an overall "A" grade. In 2007, Allied Carpet Cleaning received a "Super Services Award," which was awarded to less than 5% of Angie's List service companies.

Tuesday, August 5, 2008

Allied Receives BBB Gold Star Award for Fifth Straight Year


Allied Home Services (Allied Carpet Cleaning) has received the BBB Gold Star Award five years in a row. What is the Gold Star Award given by the BBB (Better Business Bureau)? Gold Star Certificates are given to businesses for having no complaints in a 3-year period.

In fact, Allied has never received a complaint from the BBB. Why? Our focus is to provide not only excellent customer service but "The Most Thorough Cleaning Ever Seen or It's FREE!" Client satisfaction is our number one goal. We are not looking for one-time customers, we want to secure lifetime clients. Over 70% of our business comes from repeat and referred clients. And clients don't call us again unless they are thrilled with the service and quality results that we offer.

Allied would like to thank all of our clients and referrals for their continued business over the years. We wouldn't be here if it wasn't for you!

For more information, feel free to contact our office at 303-791-5100.

Thursday, June 19, 2008

Allied Promotes Green Carpet Cleaning

Allied Carpet Cleaning is committed to helping the environment by using only non-toxic cleaning products that are safe for people, pets and the Earth. All of our products are also rinsed and extracted from carpeting, so there is no residue left behind.


We offer an entire line of green cleaning products that is even more friendly to the environment. For those who suffer from asthma, allergies or other respiratory illnesses, we offer an anti-allergin line of cleaning products that are also environmentally-friendly.


Our focus is to provide your family with a healthier indoor home that is also safe for the environment.

This article was written by Bryan Hammond, President of Allied Carpet Cleaning, located in Denver Colorado. Bryan has been in the carpet cleaning industry for over 20 years and is certified by the IICRC. For more carpet cleaning information check out his website at http://www.alliedcarpetcleaning.com/.


For more information or for a free estimate, call Allied Carpet Cleaning at 303-791-5100.


Add to Technorati Favorites

Wednesday, June 4, 2008

How to Avoid Getting Ripped Off by a Carpet Cleaning Company


When making an important buying decision, such as purchasing a car or computer, most people do some form of research. Some check with the BBB, read consumer reports, do research on the Web, etc. However, when it comes to one of the most expensive investments in your home, your carpeting, most consumers don’t take the time necessary to find a qualified, reputable company.
When choosing a carpet cleaning company, look for one that:

1. Is certified by the IICRC ( Institute of Inspection, Cleaning and Restoration Certification). They are the foremost authority for standard setting in the carpet and restoration industry. Being certified means the technicians have gone through the schooling, and have passed exams to earn their certification.

2. Uses the Hot water Extraction (HWE) or steam cleaning method. This is the only method recommended by carpet manufacturers and provides the most effective and thorough way to clean your carpet. (Rids your carpet of dirt, pollens, fungus, bacteria, air pollution, cigarette smoke, car exhaust -- and hundreds of other chemicals you bring into your home on a daily basis.)

3. Offers a 100% Money-Back Guarantees. We have one of the strongest guarantees in the industry: “The Most Thorough Cleaning Ever or It’s FREE!” If any spots return, so do we at no extra charge. And if the client isn’t happy after that, we refund every penny. Making sure that our clients are happy is our #1 concern!

4. Values your time. Service people are notorious for being late. Often times they show up late or not at all. We have an on-time guarantee: if we are even a minute late, we will take $25 off the bill.

5. Enables quick drying times. One of the biggest complaints we have heard from clients is that the last time they had their carpet cleaned by another company it took too long to dry. Because we clean with hot water and have a powerful vacuum, carpets that we clean dry in about 3-6 hours or less. We also offer our exclusive Turbo Drying System, which makes carpet dry even faster.

6. Offers No Hidden Charges. Some companies have a base price and then tack on additional charges for spotting, pre-spray, furniture moving, trip charges, etc. Beware of Bait and Switch companies who advertise extremely low prices such as $7.95 per room, and then charge $0.15 - $0.20 per square foot for pre-spray. So what you thought was going to cost you under $25 for 3 rooms now costs $125. We offer many extras and always include them in our price.

7. Stays Clean Longer. Many people say that their carpet gets dirty so quickly after having them cleaned. We never get that complaint and here’s why. We thoroughly flush out all soil and contaminants out of carpet from the base of the fiber to the top, which keeps your carpet clean longer.

8. Offers Excellent Customer Service. There are hundreds of carpet cleaning companies out there. Some good, some horrible. What truly makes one stand apart from the rest is the customer service they provide. You will get a wonderful experience with Allied from the moment you call us (we will answer any questions you have, no matter how silly you think they are) until the moment we leave your home and beyond. We go the extra mile for all of our clients. Why? Because we want you to be a lifetime client, not a one-time customer!
This article was written by Bryan Hammond, President of Allied Carpet Cleaning, located in Denver Colorado. Bryan has been in the carpet cleaning industry for over 20 years and is certified by the IICRC. For more carpet cleaning information check out his website at http://www.alliedcarpetcleaning.com/.



Add to Technorati Favorites

How To Get Candle Wax Out Of Carpet


Have you ever accidentally spilled candle wax on your carpet? You probably thought you might have just ruined your carpet. It is not the easiest spill to remove from your carpet, but with a few steps you might be able to correct the little mishap.

The first thing you should do is take a spoon and scrape up as much of the wax as you can. Take an ice cube and place it on the wax for 30 - 60 seconds to help it freeze so you can scrape off more.

After you have scraped off as much as possible, there will probably be some wax left in the carpet. Next, cover the wax with a brown paper bag. Place an iron on the low setting on top of the paper bag. This will heat up the wax and start to liquify it. The wax will be absorbed into the brown paper bag. You should only leave the iron in one spot on the paper bag for 20 - 30 seconds at a time. You need to be careful not to leave the iron on one spot to long and scorch the carpet underneath. The brown paper bag will appear greasy where the wax is being absorbed. Just move it to a new spot on the bag. Keep repeating this process until the wax has been removed.

Sometimes the dyes from the wax could remain. If that's the case, put a little clear rubbing alcohol onto a white towel and dab it onto the spot. Continue dabbing the spot until no more of the colored dye transfers onto the towel.

The last step is to rinse the spot with clean water. Make sure you wipe up the excess water with a clean white towel. Dry up area as quick as possible to prevent the spot from wicking.
If you are a little hesitant about trying this process yourself, you can call your local IICRC-certified professional carpet cleaner for help. For the IICRC toll-free Referral Line, call (800) 835-4624, or you can visit them on the web at http://www.iicrc.org./

This article was written by Bryan Hammond, President of Allied Carpet Cleaning, located in Denver Colorado. Bryan has been in the carpet cleaning industry for over 20 years and is certified by the IICRC. For more carpet cleaning information check out his website at http://www.alliedcarpetcleaning.com/.


Add to Technorati Favorites